Assistant Program Director

Position Overview: Under the supervision of the Program Director, the Assistant Program Director will provide supervision of Case Management services to ensure quality care for adults that have experienced Homelessness and Mental Illness. In the absence of the Program Director the Assistant Program Director will supervises all program staff in conjunction with the Regional Director.

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Job Functions:

• Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
• Familiar with DOHMH, DHS, HASA, and HUD regulations
• Ensure housing and performance outcomes are met on a monthly/quarterly/annual basis
• Assist the Program Director with the administration of the program, overseeing all aspects of the program’s operations – service delivery, compliance to contracts, targets (case management, employment, medical and chart compliance, recreational activities, security, maintenance, food service if applicable, etc.)
• Provide and ensure delivery of quality services to all residents through direct supervision of all program staff with regard to Case Management
• Ensure that all documentation (including, but not limited to, progress notes, service plans, assessments, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards.; provide coaching on policies and procedures and clinical practice.
• Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
• Responsible for ensuring that contacts with clients reflect goals of service plans and assisting wellness coaches to develop intervention goals and activities which support the service plan
• Coordinate annual functional assessment Review, psychosocial review, chart audits for each client and submitting report to Program Director.
• Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
• Accountable for coordinating orientation and program entry for all new residents with the intake coordinator; participates in discharge planning
• Assist Program Director in serving as liaison to other community services; attend meetings and develop new linkages; provides emergency and relief coverage as necessary
• Prepares various reports for funders, Regional Director, and AVP of Behavioral Health Services, including any issues, and suggestions for changes in policies or program adjustments • Conduct and document supervisory meetings with direct reporting staff, promote staff development; and evaluate their work performance (i.e. identify training needs)
• Ensure that all documentation pertaining to client and program activities is accurately completed, handled confidentially, kept in the proper location, and submitted in a timely manner.
• Ensure all incident reporting and follow up is done thoroughly and in a timely manner Created 12/2022 • Ensure data collection and timely reporting utilizing AWARDS and other reporting systems • Additional duties as requested from time to time by the Program Director or Regional Director

 

 

 

Job Requirements:

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent • Minimum of two (2) years of supervisory experience
• Experience with homeless families, formerly homeless adults diagnosed with mental health and substance use, or HIV/AIDS
• Experience working with Supportive Housing required
• Bachelor’s degree in Human Services or related field preferred